TM
Thabang M
1 reviews | Active since Jan 2020
07 Dec 2024, 12:47
Horrible service
I regret taking this wifi, worst mistake I made. I took out the wifi in November 2024 ever since there's been poor connection and the wifi cannot be found most of the time. It just shows and disappears. Each time I call the service providers they lie and tell me that they will send people to check. I want to cancel this account with immediate effect. Worst service ever!!!
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Replies (2)
Vox Telecom's replyOfficial
07 Dec 2024, 12:57Good day Thabang M, Thank you for your review. Kindly note that the details of your complaint has been escalated to our Support team for assistance. Your reference number is as follows: VOX***3. We will contact you directly to assist with the complaint. Kind Regards, Vox
Vox Telecom's reply07 Dec 2024, 12:57
Official
Good day Thabang M, Thank you for your review. Kindly note that the details of your complaint has been escalated to our Support team for assistance. Your reference number is as follows: VOX***3. We will contact you directly to assist with the complaint. Kind Regards, Vox
Vox Telecom's replyOfficial
12 Dec 2024, 11:37 Good day, Thabang M
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply12 Dec 2024, 11:37
Official
Good day, Thabang M
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox