TL
Thando L

1 reviews | Active since Mar 2025

14 Mar 2025, 13:26

Horrible service

Dealing with Vox Telecom's customer support and Customer Zone is extremely frustrating. The representatives on the phone are unable to resolve issues and only escalate queries.

In January, I was without service for almost the entire month, and now they are unable to restore my service.

This situation is very frustrating, and I am seriously considering cancelling my contract since I am not receiving any service anyway.

0
Replies (1)
Vox Telecom
Vox Telecom's reply14 Mar 2025, 14:03
Official
Good day, Thando L 

 Thank you for your review
 
 Kindly note that we have sent the details of your complaint to the debtors team for assistance. 
 
 We will be in contact with you soonest to assist. 
 
 Kind Regards, 
Vox