HORRIBLE SERVICE!!

Item: Vox Telecom
Rating: 1
Author: Bongo P

Not impressed with the service. They do not all understand their system because communication is vague and all over the place. Getting a consultant is a nightmare and expensive, as it requires a lot of airtime. When looking for assistance, you will be sent from Pillar to post. Inadequate and unsatisfactory

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

12 Jul 2023, 15:53

Good day ,Bongo P

Thank you for your review.

Kindly note that the details of your query has been sent to the Onsite Support team to assist with the self install that failed.
OnsiteSupport-PE - Wed, 12 Jul 2023, 16:00 - 16:30

Kind Regards,
Vox

Vox Telecom's reply12 Jul 2023, 15:53

Official

Good day ,Bongo P

Thank you for your review.

Kindly note that the details of your query has been sent to the Onsite Support team to assist with the self install that failed.
OnsiteSupport-PE - Wed, 12 Jul 2023, 16:00 - 16:30

Kind Regards,
Vox

Vox Telecom's replyOfficial

14 Jul 2023, 12:40

Good day, Bongo P

Thank you for your patience whilst this matter was being investigated.

Kindly note that we have received confirmation that line has been activated and the installation has been completed.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Regards
Vox

Vox Telecom's reply14 Jul 2023, 12:40

Official