MC
Mo C
1 reviews | Active since Oct 2018
22 Apr 2022, 07:25
Horrible service
I've been trying to get connected for over 2 months now, everyone is on leave, my query keeps being escalated, I'm being billed for a service not rendered, I must say this is by far the worst isp I've ever dealt with.
Please assist with canceling my service, I'll go somewhere else.
Molemo *** Acc no:***
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
22 Apr 2022, 09:21 Good day, Mo C
Thank you for your query.
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply22 Apr 2022, 09:21
Official
Good day, Mo C
Thank you for your query.
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
28 Apr 2022, 11:22Good day, Mo C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
We can received confirmation that a new order has been placed for re activation of your services.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
We can received confirmation that a new order has been placed for re activation of your services.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply28 Apr 2022, 11:22
Official
Good day, Mo C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
We can received confirmation that a new order has been placed for re activation of your services.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
We can received confirmation that a new order has been placed for re activation of your services.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox