SM
Stefanus M

1 reviews | Active since Mar 2021

02 Mar 2021, 15:47

Horrible Service.

Installing and using the Vox telecom fibre is quick and easy; but today Vox lost a customer. I moved and the process for this with Vox is so ridiculous as to not even be funny. I had to cancel my existing line (fine) and then get a new line with the new ISP (also fine but really a hassle). Then once I now confirmed cancellation, giving a month's notice for the month of March; they wanted me to pay for March and April, which is basically highway ******* as I then had to pay double just for moving, for 2 months. Their policy is inane, contradictory and idiotic. I was a loyal customer for 2 years...not anymore.

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