BN
Bella N
1 reviews | Active since Feb 2023
11 Apr 2023, 14:12
Horrible service
The service is ****ty they cancelled my line without any notification on d day that I Paid for it since d 1st April I have been on line and emails going back and forth with different consultants no one seems to know how to get my line activate it’s sooooo frustrating and this happened after I had paid R1200 to this company I have lost money as I use this for work I will be suing for loss of income
Now I’m told that I have to wait for another 5 days for me to have my line active what ******* is this
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
11 Apr 2023, 15:19Good day, Bella N
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply11 Apr 2023, 15:19
Official
Good day, Bella N
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
12 Apr 2023, 07:35Good day , Bella N
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Vox router was reconfigured by the onsite support team.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Vox router was reconfigured by the onsite support team.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply12 Apr 2023, 07:35
Official
Good day , Bella N
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Vox router was reconfigured by the onsite support team.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Vox router was reconfigured by the onsite support team.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox