CV
Christiaan V
1 reviews | Active since Nov 2015
20 Nov 2022, 22:24
horrible service
i havent had internet for a couple of days now without any explanation no feedback i did send emails and the only feedback i receive is that the ticket has been closed but i am still wothout internet i am going to looking into another supplier
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
21 Nov 2022, 07:58Good day Christiaan V
Thank you for your query.
There was a sms notification sent on the 18th to the same number supp**** on the forum.
Vox Update: Vumatel Fibre Services FTTH. Alberton. Customers may experience problems with no connectivity. Vumatel engineers are still onsite attending to repairs. Further feedback to follow
The Support team will follow up with the Network Provider on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your query.
There was a sms notification sent on the 18th to the same number supp**** on the forum.
Vox Update: Vumatel Fibre Services FTTH. Alberton. Customers may experience problems with no connectivity. Vumatel engineers are still onsite attending to repairs. Further feedback to follow
The Support team will follow up with the Network Provider on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's reply21 Nov 2022, 07:58
Official
Good day Christiaan V
Thank you for your query.
There was a sms notification sent on the 18th to the same number supp**** on the forum.
Vox Update: Vumatel Fibre Services FTTH. Alberton. Customers may experience problems with no connectivity. Vumatel engineers are still onsite attending to repairs. Further feedback to follow
The Support team will follow up with the Network Provider on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your query.
There was a sms notification sent on the 18th to the same number supp**** on the forum.
Vox Update: Vumatel Fibre Services FTTH. Alberton. Customers may experience problems with no connectivity. Vumatel engineers are still onsite attending to repairs. Further feedback to follow
The Support team will follow up with the Network Provider on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's replyOfficial
23 Nov 2022, 13:42Good day, Christiaan V
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply23 Nov 2022, 13:42
Official
Good day, Christiaan V
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox