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charmaine B
1 reviews | Active since Nov 2016
18 Nov 2022, 17:55
Horrible "service"
I have been a customer with VOX for quite some time, I moved to another town and the customer service is non existent, I moved in the 9th of Nov, tried calling multiple times, sent numerous emails yet they don't get back to me for simple requests. I will be posting on hello Peter as well as this kind of service is not acceptable and pathetic to be honest! I am fed up with VOX!!!
Helpful (0)
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Replies (2)
Vox Telecom's replyOfficial
18 Nov 2022, 19:10Good day Charmaine B,
Thank you for your message.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance,
Vox
Thank you for your message.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance,
Vox
Vox Telecom's reply18 Nov 2022, 19:10
Official
Good day Charmaine B,
Thank you for your message.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance,
Vox
Thank you for your message.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance,
Vox
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charmaine B's updateReviewer Update
18 Nov 2022, 19:22My VOX account number *** I would really appreciate some urgent assistance as I have opened numerous tickets and have numerous reference numbers but no one gets back to me.
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charmaine B's update18 Nov 2022, 19:22
Reviewer Update
My VOX account number *** I would really appreciate some urgent assistance as I have opened numerous tickets and have numerous reference numbers but no one gets back to me.