Horrible service
Really frustrating experience. The WiFi currently says No Internet and I have tried to contact Vox with no assistance. First I tried WhatsApp and was left hanging, I logged a ticket on the App and still nothing, I then called Tech Support who transferred me to Accounts and they transferred me back to Tech Support and I got disconnected. Still no one can help me.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
08 Jan 2025, 15:12 Good day, Nosipho
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply08 Jan 2025, 15:12
Official
Good day, Nosipho
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
's updateReviewer Update
08 Jan 2025, 15:29Sorted. Thanks
's update08 Jan 2025, 15:29
Reviewer Update
Sorted. Thanks
Vox Telecom's replyOfficial
08 Jan 2025, 15:41 Good day, Nosipho N
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply08 Jan 2025, 15:41
Official
Good day, Nosipho N
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox