MC
Martha C
1 reviews | Active since Sept 2025
26 Sept 2025, 12:18
HORRIBLE SERVICE!!
For the second time since August, we have been left without connectivity for weeks due to the Vox network being near zero. They continue to text that the problem has been fixed even though nothing has been fixed. I would like to terminate this dreadful service and receive a refund for the eight days that I was disconnected.
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Replies (2)
Vox Telecom's replyOfficial
26 Sept 2025, 12:51Good day, Martha
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply26 Sept 2025, 12:51
Official
Good day, Martha
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
30 Sept 2025, 08:28Good day, Martha
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider Zoom restored the link.
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider Zoom restored the link.
Regards
Vox
Vox Telecom's reply30 Sept 2025, 08:28
Official
Good day, Martha
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider Zoom restored the link.
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider Zoom restored the link.
Regards
Vox