Horrible service

Item: Vox Telecom
Rating: 1
Author: Morne M

We got vox after 1 month our internet went down we have been trying for more than a week getting it sorted over 500min on call no joy even asking for manager 30min no joy this pmo dep is unreachable 3 tickets logged no correspondance no joy no assistance spending so much on data to run our business from home still no joy these guys just do not care about clients

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

06 Jan 2023, 10:44

Good day Morne M

Thank you for your enquiry. Kindly note that we have noted the above and escalated have accordingly for assistance.
We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,

Vox

Vox Telecom's reply06 Jan 2023, 10:44

Official

Vox Telecom's replyOfficial

15 Jan 2023, 18:59

Good day Morne M

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that you have been contacted ad assisted accordingly

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply15 Jan 2023, 18:59

Official