Horrible Network

For the 1st 2 months the connection was great , but for the last 4 months the connection is so bad i call or email the technical department almost every 2 days and all they do is fix is for a few hours and its back to normal again, i have asked for them to send out a technician but they have not, the kids get so crabby because they are unable to watch tv , the connection keeps going off it is so frustrating im thinking of going back to telkom. they are so quick to send out invoices but so slow on giving us what we pay for