Horrible ISP Vox telecom

Vox Telecom is the worse ISP ever!! Don’t even use their services if you don’t want headache. After I discontinued using their ****py service they went and listed my name for a ruoter that they promised to come and collect which is still in my property. I told them to come collect their device cause I am not paying extra for it and they ended up not collecting and they just decided to list my name! I will not pay for a device which they are suppose to come and collect! And secondly I will keep on red flagging them on all social media until they remove my name from the lister!