Horrible internet coverage

The internet coverage with vox is horrible, no stability at all. I have been calling them and seeing assistance to find out what the problem is but they have still not fixed the problem. When we started with them in 2023 they were great, since the beginning of 2024 it has just been a downhill to a point that we are considering another supplier. How can you say that you are providing internet the next thing your fibre is always down or barely working. I am not even able to work from home because the Teams call do not work with the internet that is always down. I am starting to hate Vox