DP
Dineo P
1 reviews | Active since Nov 2024
21 Nov 2024, 12:41
Horrible Horrible Horrible
Horrible experience , agents cannot explain bill query , they charge ridiculous charges that never make sense , I cancelled services before next bill cycle and was not on a contract returned and I find myself with a R3500 bill for what exactly I have no idea the bill statements do not even make sense I regret the day I started services with them . To make matters worse when I moved they charged me R2000
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
21 Nov 2024, 13:08Good day, Dineo P
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply21 Nov 2024, 13:08
Official
Good day, Dineo P
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
22 Nov 2024, 09:27Good day, Dineo P
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us,
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us,
Kind Regards,
Vox
Vox Telecom's reply22 Nov 2024, 09:27
Official
Good day, Dineo P
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us,
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us,
Kind Regards,
Vox