tP
tammy P

1 reviews | Active since Dec 2023

19 Dec 2023, 16:56

horrible fibre

horrible service, network goes off ever second day in Ennerdale, no communication no ETR

0
Replies (2)
Vox Telecom
Vox Telecom's reply19 Dec 2023, 17:28
Official
Good day, tammy P

Thank you for your review. 

Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further. 

Kind Regards, 
Vox 

Vox Telecom
Vox Telecom's reply20 Dec 2023, 11:49
Official
Good day, tammy P
 
 Thank you for your patience while this matter was being investigated.
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider Evotel, restored the link.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

 
Kind Regards,
Vox