HORRIBLE CUSTOMER SERVICE/TECHNICAL SUPPORT

I have experienced the worst customer service from VOX. I have been without WiFi for three full days, despite my account being fully paid and up to date. I have been told that there is some maintenance taking place, but I have not been provided with any clear timelines or meaningful solutions. As someone who works from home, this has caused a major disruption and inconvenience in my daily life. To make matters worse, the technical team is doing nothing to resolve the issue or offer any form of assistance. The lack of communication and support is completely unacceptable. I expected far better service, and this experience has been incredibly frustrating.