Horrible Customer Service!

The worst customer experience I have ever received, if you can, I suggest your order your fibre directly from an ISP over going through this company. I have been waiting for over 15 days without any communication on what is going or when I can expect to have any internet service. Calling their customer service is even worse due to the long waiting periods with no answer. They come across as professional with their initial communication even telling you the name of the individual who is responsible for your order, in my case it was Sibusiso, up until they stop responding and then dead silence. There’s a reason they have so many 1 star reviews, I wish I had checked before trying to get my fibre through then. Heed my warning, STAY AWAY!