PS
Pearl S

1 reviews | Active since Mar 2019

15 Jan 2024, 09:19

Horrible customer service

I am so disappointed with vox. I have been trying to transfer or move account to someone else till today no answer. when you call they keep transferring your call. Still no one is able to give any feed back.

0
Replies (2)
Vox Telecom
Vox Telecom's reply15 Jan 2024, 09:45
Official
Good day, Pearl S
 
 Thank you for your post. 
 
 Kindly note that we have sent the details of your complaint to the Customer Service team for assistance. 
 
 We will be in contact with you soonest to assist. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply19 Jan 2024, 12:54
Official
Good day, Pearl S 
 
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the account manager has made contact and assisted accordingly.
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox