JVDM
Juanita Van Der Merwe

1 reviews | Active since Jul 2016

13 Dec 2022, 10:17

Horrible Customer Service

Unfortunately only a 1 start rating I would have given less if I could. Really not the service I was expecting from a company begging for business at your front door I haven't even had the fiber installed and already the service is ridiculous quite shocking

0
Replies (2)
Vox Telecom
Vox Telecom's reply13 Dec 2022, 11:51
Official
Good day,  Juanita V

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the sales team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply19 Dec 2022, 11:23
Official
Good day,  Juanita V 
 
Thank you for your patience whilst this matter was being investigated. 
Please note multiplate call attempts made and email sent.
This was an online order. The customer is required to provide certified ID copy  as per Rica requirements 

Regards 
Vox