Horrible connection and customer support

Item: Vox Telecom
Rating: 1
Author: sindisiwe M

I have connection issues. It doesn't make sense that i have to contact you every week for such issues. It gets sorted for a day then back to disaster. If you are unable to provide the service just cancel my subscription.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

30 Jan 2023, 17:40

Good day sindisiwe M Thank you for your enquiry. Kindly note that we have escalated your enquiry to our Support team. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox

Vox Telecom's reply30 Jan 2023, 17:40

Official

Vox Telecom's replyOfficial

31 Jan 2023, 10:35

Good day, sindisiwe M Thank you for your patience whilst this matter was being investigated.

Kindly note that we have received confirmation that the connectivity issues were resolved.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply31 Jan 2023, 10:35

Official