SM
Sean M
1 reviews | Active since Apr 2023
15 May 2023, 14:42
Horrible Business Practices
I closed my account with them in January 2023 and now I have been handed over to debt collectors and yet I paid my account to date before closing it. In the contract they stipulate that if I use their service for a year I can cancel with no penalties yet here we are!!
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Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
15 May 2023, 15:25Good day, Sean M
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply15 May 2023, 15:25
Official
Good day, Sean M
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
SM
Sean M's updateReviewer Update
15 May 2023, 15:27Please do so because my good name has been ruined!
SM
Sean M's update15 May 2023, 15:27
Reviewer Update
Please do so because my good name has been ruined!
Vox Telecom's replyOfficial
25 May 2023, 13:32Good day, Sean M
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply25 May 2023, 13:32
Official
Good day, Sean M
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox