AL
Alicia L
1 reviews | Active since May 2016
16 Oct 2023, 08:26
Horrible admin department
We never had an issue when we were with Vumatel. Our ISP (Buzy Buy) changed over to VOX and since then its been a nightmare. When the ISP moved over to VOX we signed a new contract with a debit order, now every month the debit order doesn't goes through, then the internet is suspended. This is ridiculous.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
16 Oct 2023, 09:12Good day, Maya M
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply16 Oct 2023, 09:12
Official
Good day, Maya M
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
16 Oct 2023, 10:45Good day, Alicia L
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply16 Oct 2023, 10:45
Official
Good day, Alicia L
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox