KM
Kevesh M
1 reviews | Active since May 2022
18 May 2022, 08:34
********** Service from VOX and VODACOM!
This is my first time writing a review on any service provided to me thus far. However, after waiting for 7 weeks without fibre to my home connection, I feel it is my responsibility to write about Vox And Vodacom. I am a highly unsatisfied customer who works from home and has not had my fibre connection up and running for 7 weeks now. I hope no one has to experience this service going forward. Please can VOX terminate my account and VODACOM install my fibre connection to my unit. I await your response!
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Replies (2)
Vox Telecom's replyOfficial
18 May 2022, 09:38Good day, Kevesh M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply18 May 2022, 09:38
Official
Good day, Kevesh M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
19 May 2022, 13:35Good day, Kevesh M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Network Provider, Vodacom that installation was scheduled for Friday 20 May 2022 at 12:00
The Project Management team will remain in contact with you until the service installation and activation has been completed.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Network Provider, Vodacom that installation was scheduled for Friday 20 May 2022 at 12:00
The Project Management team will remain in contact with you until the service installation and activation has been completed.
Kind Regards,
Vox
Vox Telecom's reply19 May 2022, 13:35
Official
Good day, Kevesh M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Network Provider, Vodacom that installation was scheduled for Friday 20 May 2022 at 12:00
The Project Management team will remain in contact with you until the service installation and activation has been completed.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Network Provider, Vodacom that installation was scheduled for Friday 20 May 2022 at 12:00
The Project Management team will remain in contact with you until the service installation and activation has been completed.
Kind Regards,
Vox