CB
Catherine B

1 reviews | Active since Dec 2019

05 Mar 2024, 16:49

Here We Go Again!!

This is an ongoing problem I’m experiencing with Vox. Previously I aired my problem on this platform where the company responded to say that they would look into it and revert to me. Since then, I’ve sent them proof of their full and final statement with a Nil balance and yet I’m still receiving threatening calls and emails from their collection agency. Please people, stay away from this company. You will save yourself a lot of unnecessary stress.

0
Replies (2)
Vox Telecom
Vox Telecom's reply05 Mar 2024, 17:19
Official
Good day Catherine B
Thank you for your review. 

Kindly note that the details of your query has been sent to the Debtors team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 

Vox Telecom
Vox Telecom's reply13 Mar 2024, 10:53
Official
Good day, Catherine B
 
 Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof. 
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email *** 
 
 Kind Regards, 
 Vox