1 reviews | Active since Apr 2021
Here we go again…
Vox, at this point I’m at a loss for words.
Not only was the migration in our complex mismanaged, you have charged my for not returning a device that one of your representatives themselves said would be collected by someone during the migration. I waited and waited and no one contacted me, and now you have enriched yourselves with R2000
Last week Thursday morning I contacted you and was sent from pillar to post (first Dumi, then Ayanda and finally Alisha). Alisha told me that she was going to contact the very same team who was meant to pick up the device and promised to call me back in 10-15 mins- I’m still waiting.
Please make arrangements to collect your device as you initially stated you would. I would like my money back please- the nerve.
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Chad, don’t call me with bs feedback , I’ve already dealt with enough from Vox.
Arrange for someone to come collect this thing as Vox initially said they would and give me my money back.
Chad, don’t call me with bs feedback , I’ve already dealt with enough from Vox.
Arrange for someone to come collect this thing as Vox initially said they would and give me my money back.
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox