Help Me just Cancel - PLEASE!!!
I have tried multiple times to downgrade and then cancel for one of my three accounts lines.
It’s constant follow ups and back and forth - I can’t get something canceled which is a quick operation, but they insist on phoning my South African number when I have told them I am in Ireland.
Can someone please action my cancel request at Vox.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
22 Apr 2023, 10:24Good day Zach T
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Retentions team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Retentions team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply22 Apr 2023, 10:24
Official
Good day Zach T
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Retentions team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Retentions team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
05 May 2023, 08:12Good day, Zach T
Thank you for your patience whilst this matter was being investigated.
Kindly note that the cancellation Department has sent correspondence to you pertaining to your cancellation query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the cancellation Department has sent correspondence to you pertaining to your cancellation query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply05 May 2023, 08:12
Official
Good day, Zach T
Thank you for your patience whilst this matter was being investigated.
Kindly note that the cancellation Department has sent correspondence to you pertaining to your cancellation query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the cancellation Department has sent correspondence to you pertaining to your cancellation query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox