KA
Kabir A
1 reviews | Active since Mar 2011
26 Jan 2016, 17:10
Great support - Working on Resolving my line fault
Had a few bouts of slow-speed /bad connections for a period of 2-weeks. Eventually decided to call Vox on their call centre a few minutes before midnight. A friendly consultant helped me and walked me through possible reasons for the slow line speeds further more took me through some diagnostics. I sent through the results and by the morning before lunch time VOX liaised with telkom, got them to sort out their end and appear to have restored my connection. <br> Efficient! <br> very satisfied with their handling of my line-fault. The VOX consultants are technically inclined, helpful and really do want fix things FAST. Vox is clearly employing the right people!<br>
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Replies (1)Vox Telecom's replyOfficial
27 Jan 2016, 07:43Hello kabirX8,
Thank you for your positive feedback.
Kind Regards
Yolande de Wet
Thank you for your positive feedback.
Kind Regards
Yolande de Wet
Vox Telecom's reply27 Jan 2016, 07:43
Official
Hello kabirX8,
Thank you for your positive feedback.
Kind Regards
Yolande de Wet
Thank you for your positive feedback.
Kind Regards
Yolande de Wet
