Gordon's Bay outages

Item: Vox Telecom
Rating: 1
Author: Tsepo K

Gordon's Bay, Admiral Park.

Services over the month of January have been nothing but **********. We've had more outages than Eskom at its loadshedding peak. To make matters worse, VOX no longer sends warnings to alert users of imminent outages.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

28 Jan 2025, 18:52

Good day Tsepo K
Thank you for reaching out,
Please note that we have requested an agent to contact you and assist.
Thank you

Vox Telecom's reply28 Jan 2025, 18:52

Official

Good day Tsepo K
Thank you for reaching out,
Please note that we have requested an agent to contact you and assist.
Thank you

Vox Telecom's replyOfficial

30 Jan 2025, 10:37

Good day , Tsepo K

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,
Vox

Vox Telecom's reply30 Jan 2025, 10:37

Official