hD
hugh D
1 reviews | Active since Jul 2017
05 Jan 2022, 11:48
Good when selling, poor when fault finding
Six days without internet and all the excuses - they cancelled our service a month too early, and no one prepared to take responsibility to reconnect, even though our Account is active.
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Replies (2)
Vox Telecom's replyOfficial
05 Jan 2022, 12:24Good day Hugh D, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's reply05 Jan 2022, 12:24
Official
Good day Hugh D, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
hD
hugh D's updateReviewer Update
06 Jan 2022, 11:16VOX seems to have a standard Hellopeter response script which means nothing - matter has not been escalated nor communicated as promised - We are now an ex-customer of VOX.
hD
hugh D's update06 Jan 2022, 11:16
Reviewer Update
VOX seems to have a standard Hellopeter response script which means nothing - matter has not been escalated nor communicated as promised - We are now an ex-customer of VOX.