Good service network and a little bit of customer service to improve on

To be quiet, one thing I feel people need to understand and get right with is that getting Fibre is not the same as going into store to buy clothes, it's a lengthy process which can be a whole lot longer if one doesn't practice patience, like every yone else Vox Fibre has their processes and how they run their operations, yes at times it can get overwhelming ridiculous but give them time and let them do their job and watch how well they service and do their jobs well.. I waited almost 5weeks for my fibre to be up and running smoothly, I was assisted well and have a good running Fibre line and never had any issues since, if a connection drops I call in time to make necessary maintenance. Overall Vox is trying and thats why I'm giving them a 4star rating.sometimes as well it's due to their coverage most people don't have good connections where they stay and as such blame it on the Fibre companies, you also need to be realistic with the kind of coverage you have in your area.