RB
Reabetswe B
1 reviews | Active since Dec 2015
12 Apr 2024, 16:55
Give Vox a Wide Berth
Even when you are out of ISPs to consider, find another one.
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Replies (2)
Vox Telecom's replyOfficial
12 Apr 2024, 20:24Good day KeamogetsweThank you for your post.Kindly note that the details of your complaint has been sent to the technical team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's reply12 Apr 2024, 20:24
Official
Good day KeamogetsweThank you for your post.Kindly note that the details of your complaint has been sent to the technical team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's replyOfficial
16 Apr 2024, 07:58Good day ,Reabetswe
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply16 Apr 2024, 07:58
Official
Good day ,Reabetswe
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox