NS
Natheerah S
1 reviews | Active since Mar 2023
17 Mar 2023, 08:14
Gatvol client
Do not si-gn up wit this company their service is pathetic even management don't do their job.... Agents giving you wrong info, takes forever 4 this ppl 2 sort it out, takes forever 4 thm 2 phone and respond 2ur emails.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
17 Mar 2023, 08:49Good day Natheerah S ,
Thank you for your review .
We have confirmation of the account holder being contacted and explained the billing process accordingly .
We will escalate the above and ask our to team to advise you again.
Kind regards,
Vox
Thank you for your review .
We have confirmation of the account holder being contacted and explained the billing process accordingly .
We will escalate the above and ask our to team to advise you again.
Kind regards,
Vox
Vox Telecom's reply17 Mar 2023, 08:49
Official
Good day Natheerah S ,
Thank you for your review .
We have confirmation of the account holder being contacted and explained the billing process accordingly .
We will escalate the above and ask our to team to advise you again.
Kind regards,
Vox
Thank you for your review .
We have confirmation of the account holder being contacted and explained the billing process accordingly .
We will escalate the above and ask our to team to advise you again.
Kind regards,
Vox
Vox Telecom's replyOfficial
23 Mar 2023, 17:15 Good day, Natheerah S ,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing query.
As per our T&C the Welcome letter obtained in the quote as well as the pro-rata billing explained
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing query.
As per our T&C the Welcome letter obtained in the quote as well as the pro-rata billing explained
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply23 Mar 2023, 17:15
Official
Good day, Natheerah S ,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing query.
As per our T&C the Welcome letter obtained in the quote as well as the pro-rata billing explained
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing query.
As per our T&C the Welcome letter obtained in the quote as well as the pro-rata billing explained
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox