Frustrated

Item: Vox Telecom
Rating: 1
Author: Carlos D

Still haven't received my router, ever since last week the useless skynet express company has been saying the router is out for delivery. Fibre has been installed but I can't use internet without the router. And already on the portal I can see my bill increase, my contact number is *** Daniel Mlambo ***

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

20 Dec 2022, 20:37

Good day Carlos D, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox

Vox Telecom's reply20 Dec 2022, 20:37

Official

Vox Telecom's replyOfficial

23 Dec 2022, 10:49

Good day , Carlos D

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that the router has been delivered.

Should you require any further assistance, please do not hesitate to contact us on *** or email ***

Kind Regards,
Vox

Vox Telecom's reply23 Dec 2022, 10:49

Official