FRUSTRATED, ANGRY AND REGRETFUL CUSTOMER!!!!!!

I am a new client to Vox Telecom, my line was installed on the 9th of February, since than I have had internet up until Tuesday the 11th of February 2020, I have logged calls here is my reference number VOX***4 no one from the call centre can assist with anything, i am the new client that has to call in everyday to find out what the hell is going on and i get told is it has been escalated and a technician will be on his way, cant tell me when, cant tell me what time etc. I am so frustrated to the point that I want to cancel but I cant cause I am in a stupid contract with stupid people. So I'm stuck, no on can help me The service is terrible I spend more time listening to a voice over than speaking to someone who know what they are talking about. And the best part is I get charged for having no internet and the great part is if I dont pay at the end of this month I get handed over Vox your service sucks and the sad part on my side is I cant give you no star at all, cause you dont deserve a star at all. Beware everyone this is how vox treats their new customers