AS
Aretha S
1 reviews | Active since Mar 2020
05 Mar 2025, 06:57
Frustrated
We are more off these days than on. Every month just after debit order goes off, tye fibre takes a dip Yesterday again now, Wifi box shows green on all lights but no internet connection. How do you work, home school with this. Please
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
05 Mar 2025, 07:45Good day, Aretha
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Vox Telecom's reply05 Mar 2025, 07:45
Official
Good day, Aretha
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Vox Telecom's replyOfficial
06 Mar 2025, 09:53Good day, Aretha
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vodacom restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vodacom restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply06 Mar 2025, 09:53
Official
Good day, Aretha
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vodacom restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vodacom restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox