1 reviews | Active since May 2023
Frustrate yourself endlessly.
If you ever want to experience the worse service or frustrate yourself endlessly try and sort out a problem with Vox callcentre. Received a mail to confirm debit order activation. One week later get a mail to say they going to suspend account. Reply to this mail asking what is going on. No reply from them. One week later **** service is suspended. Phone them. After about 20min get through to someone. "Yes sir, your debit order is activated. Don't know why it is suspended." Get put through to next useless person in line to sort this out. "No sir your debit order is not activated.". Please explain to me what is going on there. One says thus the other says that and the customer is in the dark. Phone gets put down. Phone back. No one answers. Think we have another circus in the country.
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Accounts department for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Best regards,
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Accounts department for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Best regards,
Thank you for your patience whilst this matter was being investigated.
The debit order was activated , and the account holder was notified accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,
Thank you for your patience whilst this matter was being investigated.
The debit order was activated , and the account holder was notified accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,
