From pillar to post, then no service

<p>I needed to do a simple thing like port my Telkom number over to Vox. I called in and was given the run around as to who I needed to speak to. I was transferred from person to person, eventually landing up with Jongi, who appeared to be helpful and asked me to send through my Telkom account number to his email, and that he would sort out the rest. I sent through the communication on 07.07.2017, and I then asked about the progress on 13.07.2017. Up to now, almost a month later I am sitting with nothing done. Now, I have to pay Telkom an extra month's rental due to incompetence on the part of Vox. I find that to be unfair and unacceptable. </p> <p>It seems that Vox only responds when you list on Hello Peter. It leaves me no choice.</p>