EvdW
Elmarie van der Westhuizen

1 reviews | Active since Jun 2022

15 Feb 2023, 11:44

Frogfoot and Vox

This is the most disgusting experience I've ever had nobody is getting back to you and i have been waiting 15 days and still nothing has been sorted out.

0
Replies (3)
Vox Telecom
Vox Telecom's reply15 Feb 2023, 12:39
Official
 Good day, Elmarie van der Westhuizen 

Thank you for your review. 

Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 

We will provide feedback to you soonest. 
 
Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply16 Feb 2023, 14:42
Official
Good day ,Elmarie van der Westhuizen 

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation that line has been activated and the router self install has been completed. 

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox  
 
EvdW
Elmarie van der Westhuizen's update16 Feb 2023, 15:51
Reviewer Update
Thank you Vox for the prompt response and getting everything up and running.