DT
Darren T

1 reviews | Active since Jan 2010

13 May 2015, 19:23

Fox Telecant

I paid for a service that I am not recieving! Their FATPIPE service is currently in its second month of problems. This was told to me by a manager, yet they continue to sell and take peoples money knowing full well that the customer will not get the service!<br> <br> I call that *****!<br> <br> 3kb up to 1Mb download speeds then dropping back to 3Kb every 10 seconds like a see saw then total disconnectivity for 5 minutes then it repeats constantly in that exact pattern!!!!

0
Replies (1)
Vox Telecom
Vox Telecom's reply13 May 2015, 20:02
Official
Hello dtomkins,

Thank you for the feedback.

I will immediately look in to the problem and start escalating.

An agent will contact you soon.

Thank you

Vox Telecom

Best regards,