Fibre to Home no service every morning from 05:00 to 11:30 daily for the last two weeks

Worst service I have ever experienced in my life.

I have been experiencing a Fibre to Home no service every morning from 05:00 to 11:30 daily for the last two weeks. For the issue to be resolved, I would have to contact their technical support department and get worst support. It is clear that their operating model is not customer first. Prioritising company policy above the customer needs.

Ignoring customer escalations and do not provide feedback. Waiting on hold for too long, average holding time is above 1 hour and 12 mins, was transferred to technical support then the call was dropped.

Providing *********** customer support with no resolution