AH
Annelize H

1 reviews | Active since Jul 2017

23 Jul 2017, 12:46

Fibre speed

<p>Vox installed wifi to my home 2 weeks ago. I ordered a 50/5 line. I have had to phone every two days to ask them to fix the speed as it goes as low as 4mbs often. </p>

0
Replies (3)
Vox Telecom
Vox Telecom's reply23 Jul 2017, 16:36
Official

Good afternoon Annelize,

Thank you for bringing this to our attention.

Kindly note we are investigating the matter and feedback will be provided to you soon.

Thank you.

Best regards,

Vox Telecom
Vox Telecom's reply23 Jul 2017, 18:17
Official

Good evening Annelize,

As per feedback received from our Technical Department your matter has been resolved this morning and it has been confirmed that you are happy with the speeds you are currently getting.

Kind Regards,

Vox Telecom

Best regards,

Vox Telecom
Vox Telecom's reply23 Jul 2017, 18:17
Official

Good evening Annelize,

As per feedback received from our Technical Department your matter has been resolved this morning and it has been confirmed that you are happy with the speeds you are currently getting.

Kind Regards,

Vox Telecom

Best regards,