1 reviews | Active since Jul 2018
Fibre Service level not being maintained
Download speed averaging 2mbps when paying for 100mbps. Problems been around for a few months. Call centre cannot help, supposedly Vumarel problem. Very unsatisfactory outcome.
Good Evening Brian.
Thank you kindly for bringing this matter to our attention.
This matter has been escalated to the relevant Department for assistance and someone will be in contact with you soon.
Kind Regards
Vox Telecom
Best regards,
Good Evening Brian.
Thank you kindly for bringing this matter to our attention.
This matter has been escalated to the relevant Department for assistance and someone will be in contact with you soon.
Kind Regards
Vox Telecom
Best regards,
Good day Brian.
As per feedback received, someone from our Customer Service Department has been in contact with you and assisted you with the above concerns raised.
Kindly note that someone from our Technical Department has been in contact with you and confirmed that the issue has been resolved.
Should you have any other technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***.
Kind Regards
Vox Telecom
Best regards,
Good day Brian.
As per feedback received, someone from our Customer Service Department has been in contact with you and assisted you with the above concerns raised.
Kindly note that someone from our Technical Department has been in contact with you and confirmed that the issue has been resolved.
Should you have any other technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***.
Kind Regards
Vox Telecom
Best regards,