Fibre Project Chaos

Item: Vox Telecom
Rating: 1
Author: Darren P

<p>We are currently been trying to get our fibre installed at our offices. No one can give us any feedback where the project stands and the 3rd party contractors who are doing the install are getting the blame. The fibre has been installed and sitting in our offices for more than two weeks but no one can tell us why the install is not yet completed. Would not recommend Vox after this experience. </p>

Helpful (0)

Replies (4)

Vox Telecom's replyOfficial

30 May 2016, 11:19

Good day Darren, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.

Regards,

Vox Telecom

Vox Telecom's reply30 May 2016, 11:19

Official

Good day Darren, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.

Regards,

Vox Telecom

Vox Telecom's replyOfficial

30 May 2016, 12:06

Good day Darren,

Thank you for your query. Our head of Project Management has been in contact with your Financial Manager regarding this query.

Regards,
Vox Telecom

Vox Telecom's reply30 May 2016, 12:06

Official

Good day Darren,

Thank you for your query. Our head of Project Management has been in contact with your Financial Manager regarding this query.

Regards,
Vox Telecom

Darren P's updateReviewer Update

31 May 2016, 05:47

They have been doing this for the past two weeks but with no results. So not much help.

Darren P's update31 May 2016, 05:47

Reviewer Update

They have been doing this for the past two weeks but with no results. So not much help.

Vox Telecom's replyOfficial

31 May 2016, 12:06

Good day Darren,

As discussed with your Financial Manager and Senior partner, we are installing tomorrow.

Regards

Vox Telecom

Vox Telecom's reply31 May 2016, 12:06

Official

Good day Darren,

As discussed with your Financial Manager and Senior partner, we are installing tomorrow.

Regards

Vox Telecom