MA
Moenieb A
1 reviews | Active since Feb 2024
16 Feb 2024, 21:11
Fibre issues
The first 9 months was good not exceptional but last couple months almost every night my WiFi goes off multiple times and sometimes stay off. Every time I must go vox WhatsApp portal , they log ticket and say thank for contacting them but nothing happens. The last couple months a NEGATIVE STAR if I could
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Replies (2)
Vox Telecom's replyOfficial
16 Feb 2024, 21:35Good day MoeniebThank you for your post.Kindly note that the details of your complaint has been sent to technical team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's reply16 Feb 2024, 21:35
Official
Good day MoeniebThank you for your post.Kindly note that the details of your complaint has been sent to technical team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's replyOfficial
21 Feb 2024, 10:23Good day, Moenieb
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the link is testing stable after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the link is testing stable after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply21 Feb 2024, 10:23
Official
Good day, Moenieb
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the link is testing stable after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the link is testing stable after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox