1 reviews | Active since Apr 2013
Fibre connection deathly slow for 3 days no end in sight
<p>I have spent over 12 hours on the phone to Vox about this issue.</p> <p>I have a 50mb line now For the past 3 days downloads have been at at 1.2mb.</p> <p>They blame Vuma and Vuma say that it is a Vox problem.</p> <p> </p> <p>Resolve this or I move my account</p>
Good day Brian,
Kindly note, Johannesburg Customers are experiencing problems with slow international Internet speeds with Vumatel Fibre Services. Our Senior Engineer has been in contact with you and informed you that Vumatel Engineers are attending to this matter with the utmost of urgency. The Technical Department will remain in contact with you and provide you with feedback on this matter.
Your patience with this regard will be greatly appreciated.
Kind Regards,
Vox Telecom
Good day Brian,
Kindly note, Johannesburg Customers are experiencing problems with slow international Internet speeds with Vumatel Fibre Services. Our Senior Engineer has been in contact with you and informed you that Vumatel Engineers are attending to this matter with the utmost of urgency. The Technical Department will remain in contact with you and provide you with feedback on this matter.
Your patience with this regard will be greatly appreciated.
Kind Regards,
Vox Telecom
Good afternoon Brian,
As per feedback received our Technical Department has been in contact with you and confirmed that the issue has now been resolved.
Kind Regards,
Vox Telecom
Good afternoon Brian,
As per feedback received our Technical Department has been in contact with you and confirmed that the issue has now been resolved.
Kind Regards,
Vox Telecom