PH
Piet H
1 reviews | Active since Feb 2023
13 Feb 2023, 13:19
Fibre
The service at Vox is so poor. They charge me for fibre, but they are not providing me with fibre services and they never installed a fibre line in my house. The employees at Vox is unprofessional. Thier call center is slow and it can someone an hour to get hold of the consultant.
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
13 Feb 2023, 14:54Good day, Piet H
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply13 Feb 2023, 14:54
Official
Good day, Piet H
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
PH
Piet H's updateReviewer Update
13 Feb 2023, 17:30Good day
But you have suspended my Vobi calls.
But you have suspended my Vobi calls.
PH
Piet H's update13 Feb 2023, 17:30
Reviewer Update
Good day
But you have suspended my Vobi calls.
But you have suspended my Vobi calls.
Vox Telecom's replyOfficial
13 Feb 2023, 17:56Good day, Piet H
The above has been added to your escalation.
We will provide feedback to you soonest.
Kind Regards,
Vox
The above has been added to your escalation.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply13 Feb 2023, 17:56
Official
Good day, Piet H
The above has been added to your escalation.
We will provide feedback to you soonest.
Kind Regards,
Vox
The above has been added to your escalation.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
23 Feb 2023, 10:53Good day, Piet H
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply23 Feb 2023, 10:53
Official
Good day, Piet H
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox