NL
Norman L
1 reviews | Active since Sept 2022
06 May 2025, 17:46
Fiber off
Vox has no communication with clients they don't give feed back,they reply to ticket after a week. Vox has no communication with us on what's happening when we send emails the is no feed back on our ticket,they close the ticket without calling if we received the service.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
06 May 2025, 18:03Good day, Norman!
Thank you for the post post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you tomorrow during office hours.
Regards,
Vox
Thank you for the post post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you tomorrow during office hours.
Regards,
Vox
Vox Telecom's reply06 May 2025, 18:03
Official
Good day, Norman!
Thank you for the post post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you tomorrow during office hours.
Regards,
Vox
Thank you for the post post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you tomorrow during office hours.
Regards,
Vox
Vox Telecom's replyOfficial
06 May 2025, 18:05Hi, Norman!
Technical department has acknowledged your query and is attending.
An agent will be in touch with you to assist shortly
Regards,
Vox
Technical department has acknowledged your query and is attending.
An agent will be in touch with you to assist shortly
Regards,
Vox
Vox Telecom's reply06 May 2025, 18:05
Official
Hi, Norman!
Technical department has acknowledged your query and is attending.
An agent will be in touch with you to assist shortly
Regards,
Vox
Technical department has acknowledged your query and is attending.
An agent will be in touch with you to assist shortly
Regards,
Vox
Vox Telecom's replyOfficial
09 May 2025, 08:21 Good day
Kindly note that we have received confirmation from our support team that your connection was restored after the FNO Vumatel attended.
Please let us know if there is anything we can assist with.
Regards
Vox
Kindly note that we have received confirmation from our support team that your connection was restored after the FNO Vumatel attended.
Please let us know if there is anything we can assist with.
Regards
Vox
Vox Telecom's reply09 May 2025, 08:21
Official
Good day
Kindly note that we have received confirmation from our support team that your connection was restored after the FNO Vumatel attended.
Please let us know if there is anything we can assist with.
Regards
Vox
Kindly note that we have received confirmation from our support team that your connection was restored after the FNO Vumatel attended.
Please let us know if there is anything we can assist with.
Regards
Vox