FHVUMA with VOX

Wow , where to start, i accepted there quote on 22/08/2017, 2 weeks later after I had to ph for feedback I was told there was a name change and I have to accept another quote, 2 weeks after that after I ph for feedback I was told by there rep Bokani he would follow up, 3 weeks of my trying to follow up on my Fibre and I was given excuses from its with the back office to its being processed to the latest one , you not in a Fibre area (let's not forget Bokani came to my door to sign the contract after the Fibre went live ) ...they have the perfect package for me but seems like they don't want my money , 2 MONTHS later and I am still waiting , U read it right 2MONTHS