QB
Quintin B
1 reviews | Active since Oct 2022
25 Oct 2022, 15:39
FEDUP
Been with this service provider for 4+ months and never received the speeds I'm paying for (200mps upload and download). Reported this issue numerous times but my speed still varies between 5-20mbs. Will not recommend this ISP to anyone in the Limpopo region
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
25 Oct 2022, 16:07Good day, Quintin B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply25 Oct 2022, 16:07
Official
Good day, Quintin B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
26 Oct 2022, 10:21Good day, Quintin B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the speeds issues were resolved after the wireless channel width was changed and your router software updated
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the speeds issues were resolved after the wireless channel width was changed and your router software updated
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply26 Oct 2022, 10:21
Official
Good day, Quintin B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the speeds issues were resolved after the wireless channel width was changed and your router software updated
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the speeds issues were resolved after the wireless channel width was changed and your router software updated
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox